In light of COVID-19, we have updated our returns policy:
We accept returns of unused, unworn, unwashed, unaltered, and undamaged items
within 90 days* from the date of purchase, provided that all original tags are attached.
All postal fees, customs duties and taxes for returns are to be paid by the customer.
For returns of item(s) purchased, please address it to:
Our Second Nature 970 Toa Payoh North, #05-06, Singapore 318992
We will be accepting in person drop-offs from 19 June 2020.
Our fulfilment centre is open on weekdays from 11am to 6pm.
Please include the returns slip provided in your online package with your returns,
or for store-bought purchases, a copy of your original invoice.
Once we have verified your return, a Shop Credit refund will be issued to your account
at oursecondnature.com. Your Shop Credit will be valid for 90 days from date of issue,
and can be utilised partially or in full online at oursecondnature.com or in-store when we reopen.
*Only applicable for purchase(s) made from 19 March 2020
Have a question?
Leave us a note at email@example.com